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COMPUTER MAINTENANCE

Discover professional computer support from TouchPoint! We offer
total IT solutions, including server support, cloud services, and more, to ensure the smooth operation of your business technology.

Why IT service for computer maintenance
is important for business

IT computer support service is important for business,
because it ensures continuity of work and protection of
the data. It also increases productivity
employees, reduce costs and optimize work
processes. It keeps systems and software up to date
and secure by preventing the disturbances and losses which
may occur due to technical problems.

Remote access and on-site IT support

Whether you have subscription support or use the incident support service, we at Touchpoint carry out all activities remotely or on-site at the customer.

remote SUPPORT

To use the remote service
support, you need AnyDesk software.
With it we fix problems,
related to setting up devices,
network problems, installation,
software and operating system update
system and others.

ON-SITE MAINTENANCE

Performing hardware and software
prevention.
Adoption of parts replacement technique
and upgrade.
Wired and wireless network auditing.
Structured cabling and more.

The high quality of our IT services is distinguished

Our IT specialists take care of your computers, servers and peripherals correctly and professionally. We ensure fast and reliable resolution of both software and hardware issues, while ensuring complete confidentiality of your information.

hardware support

With our service, you get quick help with hardware problems on computers and peripherals from leading brands. We offer both warranty and out-of-warranty service.

server support

We design, install and maintain server systems, including building a server cabinet with the necessary components. We offer remote access solutions that make your employees' work easier.

software support

We maintain the operating system and applications on your devices. We provide software updates and optimization. We solve problems with e-mail, anti-virus programs, office suites and more.

hardware support

With our service, you get quick help with hardware problems on computers and peripherals from leading brands. We offer both warranty and out-of-warranty service.

server support

We design, install and maintain server systems, including building a server cabinet with the necessary components. We offer remote access solutions that make your employees' work easier.

software support

We maintain the operating system and applications on your devices. We provide software updates and optimization. We solve problems with e-mail, anti-virus programs, office suites and more.

And more expert IT services

SUPPORT OF COMPUTER NETWORKS

We design and build reliable computer networks for your office. Our experts take care of the uninterrupted operation of your network, ensuring the smooth operation of all devices and applications.

CONTROL OF
ACCESS TO DATA

Your security is our priority. We use the latest technologies to protect your computer network from external threats. We build access control systems that ensure proper management of access to important data.

OTHER
COMPUTER SERVICES

We offer a wide range of individual IT solutions that meet your needs. If you have specific requirements that are not covered by our core services, please do not hesitate to contact us. Our experts will be happy to provide you with customized IT services.

SUPPORT OF COMPUTER NETWORKS

We design and build reliable computer networks for your office. Our experts take care of the uninterrupted operation of your network, ensuring the smooth operation of all devices and applications.

CONTROL OF
ACCESS TO DATA

Your security is our priority. We use the latest technologies to protect your computer network from external threats. We build access control systems that ensure proper management of access to important data.

OTHER
COMPUTER SERVICES

We offer a wide range of individual IT solutions that meet your needs. If you have specific requirements that are not covered by our core services, please do not hesitate to contact us. Our experts will be happy to provide you with customized IT services.

Our workflow for
supporting computer configurations

We at Touchpoint offer you the option of subscription or incidental computer support, depending on your individual needs and preferences.

Subscription computer support

After a consultation, we prepare a personalized offer corresponding to the number of computers and other support devices in your company.

Upon your approval, we enter into a monthly maintenance contract.

We provide on-site IT support that includes troubleshooting hardware issues, building computer configurations, assembling a server cabinet, running new cables, troubleshooting wifi, routers, building CCTV systems and more.

We provide constant connection with you through remote access to solve software problems, operating system update bugs, office suite problems, data backup and others.

Incident computer support

In case of problems with the computer peripherals, you can contact us by phone for quick help.

Our IT specialist will diagnose the problem and arrange an appointment to visit your office or provide remote access to the devices.

We provide quality and reliable computer support that allows you to continue your work without problems.

In case of problems with the computer peripherals, you can contact us by phone for quick help.

Our IT specialist will diagnose the problem and arrange an appointment to visit your office or provide remote access to the devices.

We provide quality and reliable computer support that allows you to continue your work without problems.

Make an inquiry about IT support and computer services for your business

Get peace of mind and security with our comprehensive computer support service. Contact us to receive detailed information and a personalized offer that meets your company’s needs.

    Make an inquiry about IT support and computer services for your business

    Get peace of mind and security with our comprehensive computer support service. Contact us to receive detailed information and a personalized offer that meets your company’s needs.

      FAQ

      Every company needs security when it comes to the technical security of the work process. This includes both regular maintenance and software updates, as well as quick response when a problem occurs with a computer, server, printer, router or other technical device.

      The cost of subscription computer support depends mostly on the number of computer devices that will be supported on a monthly basis. An individual offer is prepared that is tailored to the client’s requirements – software updates, help with configuration of e-mails, office packages, computer network support and much more. etc.

      Depending on whether we can assist remotely or need our team to come on site, we respond within 30 minutes and 1 hour. We know that every working hour in which an employee cannot use their computer is a waste of money, which is why we try to react as quickly as possible.

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        Find us in Sofia!Varna!London!

        57 Cherni Vrah Blvd., Energy Tower,
        floor 7, 1407, Sofia

        173 Prilep St., Business Center BeeGarden,
        Office 20 9000, Varna

        Flat 12, Woodland court, 12 Penn hill avenue, Poole, BH14 9LZ