Interview with Veselin Hristov

If computers had feelings – how would you describe your relationship with them?

Like with a best friend – sometimes we argue and cause each other trouble, but in the end, we always make peace because we know we can’t live without each other. But when it decides to freeze or update at the most inconvenient moment, we definitely have “family dramas.” Still, without it, my days would be much duller.

Explain to a child what cybersecurity is.

Cybersecurity is like keeping your school backpack safe – you don’t leave it open so no one can take something from it. It’s the same online: we “lock” it with passwords, we don’t share personal information with strangers, and we pay attention to what files we “put in the backpack” of our computer.

Do you have a favorite moment from teamwork at TouchPoint that still makes you smile?

I have many favorite moments, but one that really stands out in my memory is when our entire team decided to move our office to Varna and make it the way we liked it. Besides being a lot of fun, it truly brought us closer together and filled us with positive energy. Our work flowed more freely and with lots of laughter, and in the end, not only did the office become more pleasant, but we all felt even more connected as a team.

If you could add one “unwritten rule” to the team, what would it be?

Every question is welcome – it opens a door to new knowledge and often helps the entire team see things from a different angle. Sometimes the simplest question leads to the best solution. There’s no place for hesitation – asking is a sign of curiosity and a desire to grow. The more we ask, the more we learn together.

If you could “borrow” one trait from a colleague, what would it be?

I would borrow my colleague’s organizational skills – he has a spreadsheet for everything, even for when to make a new spreadsheet. Meanwhile, I’m still trying to remember where I wrote down the password for my own spreadsheets.

Have you ever felt like a “superhero” for a client or colleague?

Yes, there have been such moments – when the problem was serious and the solution required a complex approach. For me, the most important thing is the result and the client’s satisfaction. But there have been cases where clients literally called me a “hero” because for them the situation seemed unsolvable, yet with the right knowledge and preparation, the solution came relatively easily. That feeling – to restore someone’s peace of mind – is priceless.