NIS 2: Network and Information Systems Directive

NIS 2 and the Network and Information Systems Directive: What Bulgarian Companies Need to Know

In an era of increasing cyber threats and rapid digital transformation across industries, the European Union has introduced a new cybersecurity framework — the NIS 2 Directive (in Bulgarian, МИС 2 – the Network and Information Systems Directive). The goal is to strengthen the resilience and security of critical infrastructure, digital service providers, and IT organizations across the EU, including Bulgaria.

With NIS 2 now in force, businesses in various sectors must meet stricter cybersecurity requirements. This article explains what the Network and Information Systems Directive entails, which companies are affected, what measures must be taken, and why it’s essential to act now.

NIS 2: Директива за мрежови и информационни системи (МИС 2)

What is NIS 2 ?

NIS 2, or Network and Information Security 2, is the updated version of the original NIS Directive, first introduced in 2016. It was the EU’s first piece of legislation focused specifically on cybersecurity. The updated MIS 2 directive significantly expands the scope of regulation, introduces clearer responsibilities for management, and enforces tougher penalties for non-compliance.

The objectives of NIS 2 are to ensure a high common level of cybersecurity across the EU by:

  • Expanding its coverage to include more sectors and businesses.
  • Setting minimum cybersecurity risk management requirements.
  • Mandating incident reporting procedures.
  • Encouraging cooperation and information sharing among Member States.

Which Companies Are Affected?

Under MIS 2, the number of entities covered by the regulation has increased substantially. In addition to operators of essential services (such as energy, transportation, and healthcare), many private companies in Bulgaria are now included, such as:

  • IT and software companies
  • Web hosting providers
  • Cloud service providers

  • Digital marketing agencies handling client data
  • Financial and consulting firms

  • E-commerce platforms storing customer information

If your business is classified as an “essential” or “important” entity under Network and Information Security 2, you must comply with the Network and Information Systems Directive.

What Are the Key Requirements of NIS 2?

According to MIS 2, affected companies are obligated to implement the following security measures:

1. Risk Management

Establish internal policies for identifying and minimizing cyber risks.

2. Access Control and Encryption

Use multi-factor authentication and encrypt sensitive data.

3. Incident Response

Create clear procedures for handling cybersecurity breaches.

4. Incident Reporting

Report major incidents to national authorities (in Bulgaria, the Communications Regulation Commission) within 24 hours.

5. Employee Training

Raise awareness and train staff to recognize and prevent cyber threats.

6. Third-Party Risk Assessment

Ensure your suppliers also comply with NIS 2 security standards.

Penalties for Non-Compliance

MIS 2 comes with severe consequences for failure to comply. Organizations can face fines of up to €10 million or 2% of annual global turnover, whichever is higher. This underscores the EU’s serious stance on cybersecurity and the enforcement of the Network and Information Systems Directive.

Beyond financial penalties, a cyberattack can result in:

  • Loss of customer trust
  • Disruption of services and operations
  • Leakage of sensitive information

  • Reputational damage and potential lawsuits

What Should Bulgarian Companies Do Now?
    • Assess Risk and Scope – Determine whether your company falls under MIS 2 obligations.

    • Conduct an Internal Audit – Review your current cybersecurity status and identify vulnerabilities.

    • Develop a Compliance Plan – Set specific actions to align with the directive.

    • Partner with Professionals – Work with cybersecurity experts who understand Network and Information Security 2.

    • Train Your Team – Invest in ongoing training to reduce human error and improve threat awareness.

Why TouchPoint is the Right Partner for You
As regulatory demands increase and cyber risks grow more sophisticated, partnering with a reliable tech provider is critical. TouchPoint.bg is an experienced IT company specializing in:
We offer the expertise and tools needed to ensure your business complies fully with NIS 2 and aligns with MIS 2 requirements. From real-time monitoring and cybersecurity audits to compliance strategy and implementation — our team at TouchPoint can guide you every step of the way.

NIS 2, or MIS 2, is no longer a future concern — it’s a current reality. Thousands of Bulgarian businesses will be impacted. The requirements are not just regulatory checkboxes; they are critical to operating safely in today’s digital landscape.

Start preparing now to avoid penalties and protect your organization from evolving cyber threats. With TouchPoint as your trusted partner in Network and Information Security 2, you can ensure full compliance and peace of mind.

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    Find us in Sofia!Varna!London!

    57 Cherni Vrah Blvd., Energy Tower,
    floor 7, 1407, Sofia

    87 Prilep St., Business Center BeeGarden,
    Office 20 9000, Varna

    Flat 12, Woodland court, 12 Penn hill avenue, Poole, BH14 9LZ